Sewer Back-up Cleanup

Someone has to do it, it might as well be us.

Safe Cleanup. Clear Process. Real Peace of Mind.

When sewage backs up into your home, it’s more than a mess. It’s a health hazard. The emergency work is only the first step. The goal is getting your home safe, clean, and fully restored so life can move forward.

At Paulson Fire & Flood, sewer backup cleanup is handled by our local team from start to finish. We don’t just remove what’s damaged. We properly contain, sanitize, dry, and rebuild as needed.

Our experienced crew and dedicated project managers guide the process clearly and calmly. From contaminated material removal to structural drying and full reconstruction, we take care of it under one roof.

We stand behind our reconstruction workmanship for as long as you own your home. That’s how we help our neighbours across the East Kootenays get back home with peace of mind.

Our Process

Respond

Contain

Remove

Sanitize

Dry

Rebuild

What to do....Right Now

First Steps to Protect Your Family & Home

PROVEN RESULTS, TRUSTED BY COMMUNITIES

Success Stories

Paulson Fire & Flood has been serving Cranbrook and the East Kootenays since 2002. Over the years, we’ve helped many local families and businesses recover after fire, water, and flood damage. Like any long-standing local company, we’ve also had times where we knew we needed to do better.

That’s why we made the decision to reset and rebuild. We’ve refreshed our team, strengthened our standards, and updated our logo and look to reflect where we’re headed. Today’s Paulson is focused on clear communication, skilled workmanship, and doing right by our neighbours. Our goal is simple. To take Paulson back to the strong, dependable local company it has always been meant to be.

From the moment I called them, to the day everything was complete, my experience with Paulson Fire & Flood was amazing. Jordon was there for every question and concern and walked me through everything. He was at my house within an hour with big fans and a plan on what to do. The team that came in, from those packing up my stuff, the painters to the flooring people. Everything was profession, timely and efficient. I cannot say enough. As this was my first time owning a house, therefore first time having a flood and insurance claim it was so smooth. Thank you so my much Jordon and Team. It was an amazing experience and my basement looks amazing. Carmen 🙂

We used Paulson Fire and Flood for some flooding in our basement. They were able to come the next day after the flooding to start the assessment and the drying out process. They were very responsive and got back with updates and information about what was happening. The work was done quickly and efficiently. Would definitely recommend them for any disaster work you need done.

The work, response time and communications dealing with paulsons Fire and flood were top notch and professional. The tradesmen and working staff were hard working, trustworthy and respectful in our home.They answered the call and showed up on site quickly to deal with our flood in basement in addition to arriving with a Plummer, Adam whom also provided excellent service. The office staff were also great to deal with especially in a stressful situation that home owners unfortunately and periodically need to deal with during disasters. I would not hesitate to make Paulson fire and flood my first call in the future!

Frequently Asked Questions

What to do if you have a sewage backup?

If your sewer backs up, it’s important to first stop the source of water by either calling a plumber or doing it yourself. You’ll then need to clean and restore your property to avoid any health problems associated with the sewage water. Paulson Fire & Flood can provide sewage cleanup services so you don’t have to worry about health hazards or damage to your property.

Will Paulson Fire & Flood fix the plumbing issue?

If you experience a sewer backup, the first step is to turn off your water and call a professional plumber who can repair the source of the water damage and clear any blockage in the sewer line. Once that is completed, Paulson can provide immediate assistance to extract water and remediate any damages.

Is sewage backup an emergency?

It depends on the size of the problem. A small drainage leak on concrete floors is not an emergency. A larger leak that impacts porous materials and contents is an emergency. It is best to turn off the water at the source and call a plumber to clear the blockage.

Can I cleanup sewer water on my own?

If it has not affected porous surfaces such as carpet, hardwood or drywall, and there isn’t a significant amount of standing water, you may be able to cleanup sewer water on your own. For example, if your basement is unfinished and consists of concrete flooring. In this case, we recommend using Lysol on concrete rather than bleach.

How long until my home is back to normal?

Each situation varies. Typically the emergency stage ranges from 3 to 7 days and the administration phase ranges from 2 to 16 days. After that, your reconstruction provider should be able to give you a more accurate estimate as to the length of time needed to complete repairs. These timeframes can be significantly extended in situations with large or catastrophic loss.

Not into phone calls?

If email is more your style, we’ve got you. You can reach us through our general inbox or send a message through our Contact Us form. We respond fast and make it easy to get the answers you need.

Meet the Team

Want to see the people behind the work?

Our team is made up of project managers and restoration pros who are part of a larger network across Canada. Get to know the folks who keep everything moving.

Sewer Back-up Cleanup