Paulson Fire & Flood has a long history of working closely with insurance adjusters and brokers to ensure smooth claims handling and quick restoration outcomes.
Filing an insurance claim often means something has gone wrong with one of your biggest investments, your home.
Our job is to help make that process easier.
Our team works closely with both homeowners and insurance adjusters to keep communication clear, prevent unnecessary escalations, and keep the claim moving forward. By staying organized and documenting our work properly, we help restore homes across the Kootenays while giving everyone involved peace of mind.
Our teams respond fast, stay ahead of delays, and keep files progressing so you can stay on schedule.
We handle the restoration with professionalism and empathy, keeping your client informed and supported throughout.
We run all of our estimates through our Pro-Claim Group estimating desk. This centralizes all of our estimates ensuring they adhere to all national SLAs.
No chasing, no surprises. We keep you and your clients updated with every key milestone.
We're also always just a call away.
When your home is on the line, you deserve a team that cares about getting it right.
We live and work right here in the Kootenays. When something goes wrong in your home, you want a team that understands the community and cares about doing the job right. Our crews show up when they say they will, treat your home with respect, and work hard to restore it properly. For us, it’s not just another project. It’s helping a neighbour get things back to normal.
Insurance claims can feel confusing, especially when you are already dealing with damage in your home. Our team works directly with your insurance adjuster and helps guide you through each step so nothing feels unclear or overwhelming. We keep communication open, answer your questions, and help make sure the restoration moves forward as smoothly as possible.
With Paulson Fire & Flood, you are not passed from company to company. Our team handles everything from emergency mitigation to full reconstruction. Having one team manage the entire process means fewer handoffs, clearer communication, and a smoother path to getting your home fully restored.
Restoring your home is about more than fixing what was damaged. It is about making sure the work holds up for years to come. Our experienced reconstruction team takes pride in doing the job properly, and we stand behind that work with a lifetime workmanship guarantee for as long as you own your home.
The work, response time and communications dealing with paulsons Fire and flood were top notch and professional. The tradesmen and working staff were hard working, trustworthy and respectful in our home.They answered the call and showed up on site quickly to deal with our flood in basement in addition to arriving with a Plummer, Adam whom also provided excellent service. The office staff were also great to deal with especially in a stressful situation that home owners unfortunately and periodically need to deal with during disasters. I would not hesitate to make Paulson fire and flood my first call in the future!
Sean McCormick
We take a lot of pride in the work we do and the care we bring to every home. Our customers trust us because we show up, do things the right way, and make tough situations easier to navigate. Want to hear it straight from the people we’ve helped?
The work we stand behind, every single day.
Don’t get burned again. We’re expertly trained on the newest tech to ensure your property is restored to its original state – maybe even better.
When disaster strikes, we’ll come running. Think of us like lifeguards for your home, just without the revealing swimsuits.
Sewage in your home is a serious health risk. Our team safely removes contamination, sanitizes affected areas, and restores your home the right way.
Our team keeps claims organized and well documented so adjusters have what they need and homeowners stay informed.
Every project is carefully documented with photos, moisture readings, and progress updates. This helps ensure everyone involved has a clear understanding of the work being done.
Our centralized estimating team helps ensure scopes are consistent and well supported. This reduces confusion, prevents unnecessary revisions, and keeps claims moving forward.
From the first visit to final repairs, we keep job files organized and complete so insurance professionals have the information they need when they need it.
If something changes during the restoration process, we communicate early and clearly. Keeping adjusters and homeowners informed helps prevent delays and keeps the project on track.
Cities we support
Note: The (*) means that Emergency Service levels MAY exceed 1 hour
If email is more your style, we’ve got you. You can reach us through our general inbox or send a message through our Contact Us form. We respond fast and make it easy to get the answers you need.
Want to see the people behind the work?
Our team is made up of project managers and restoration pros who are part of a larger network across Canada. Get to know the folks who keep everything moving.
