Because Empty Rentals Don’t Pay the Bills

Property damage in short-term rentals can disrupt income and upset guests. Paulson Fire & Flood provides reliable restoration solutions tailored for Airbnb hosts, property managers, and vacation rental owners across the East Kootenays.

Why property owners trust Paulson Fire & Flood

We’ve been helping Kootenay homeowners and property managers since 1991. Our team lives right here in the communities we serve, from Cranbrook and Kimberley to Fernie and Invermere. So when something goes wrong, we’re close by and ready to move.

Our dry-first approach means we focus on removing moisture and saving materials before tearing anything out. That reduces the need for major repairs, shortens the overall cycle time, and helps you avoid unnecessary costs.
If repairs are needed, our in-house reconstruction team and vetted local trades get the work done quickly, all backed by a lifetime workmanship guarantee for as long as you own the property.

We know that when your rental is down, the local economy feels it. We do our part to keep business moving and guests coming back.

Fast Response for Guest Satisfaction

Every hour counts when a rental property is out of service. We act quickly to restore safety and comfort, helping you minimize downtime and maintain positive guest reviews.

Water damage from plumbing or flooding
Fire and smoke damage from accidents
Mold issues due to high turnover and humidity
Guest-related damages and urgent repairs
Emergency clean-up services between rentals

What we Restore

Short-term vacation rentals & AirBnBs

We help you get back to hosting fast so your guests can keep enjoying their Kootenay getaways.

Investment Suites and basement Rentals

If your rental unit takes on water or smoke damage, we’ll restore it quickly to protect your income.

Lake Cabins and Seasonal Cottages

We know these places mean family time and memories. We’ll help you get them ready for your next visit.

Cabins, Condos & Strata Properties

Our team works closely with property managers and strata councils to make the process smooth and stress-free.

Whether it’s a flood, fire, mould issue, or vandalism, we handle everything from start to finish, including mitigation, drying, repairs, and full reconstruction if needed.

Cities we support

Our Service Area

Note: The (*) means that Emergency Service levels MAY exceed 1 hour

Get Help When You Need It

Reach out today for immediate assistance or to book your free consultation with us.

“What type of people do we hire? The type that helps their neighbour if they had a flood, no matter what time”

Tony Scott

GROW

Empowering Your Career at Paulson Fire & Flood

At Paulson Fire & Flood, we prioritize your professional growth and development. Our supportive work environment fosters collaboration and innovation, ensuring you thrive in your career.

Frequently Asked Questions

Do you work with insurance companies?

Yes. We work directly with all major insurers and adjusters across the region. We’ll guide you through the claim and handle the paperwork so you can focus on getting your property ready for guests again.

What if I don’t live there and it’s just an investment property?

No problem. We can coordinate everything remotely, including inspections, progress updates, and approvals. Many of our clients own rental or vacation properties they don’t live in. We’ll keep you informed every step of the way.

How does drying reduce the cycle time?

Our dry-first approach targets water and moisture quickly before materials like drywall or flooring need replacing. By saving what can be restored, we avoid extra demolition and rebuild time. Faster drying means faster reopening.

How big is your team?

We have a full in-house restoration and reconstruction team based in Cranbrook, supported by trusted local trades across the East Kootenays. Big enough to handle any job. Small enough to know you by name.

Not into phone calls?

If email is more your style, we’ve got you. You can reach us through our general inbox or send a message through our Contact Us form. We respond fast and make it easy to get the answers you need.

Meet the Team

Want to see the people behind the work?

Our team is made up of project managers and restoration pros who are part of a larger network across Canada. Get to know the folks who keep everything moving.